Store Policy

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SignatureGlobalApparel Store Policy

Welcome to SignatureGlobalApparel! We are committed to providing you with high-quality clothing and exceptional customer service. Please read our store policies below to understand our procedures and ensure a smooth shopping experience.

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1. Order Processing
- Order Confirmation: Once your order is placed, you will receive a confirmation email with the details of your purchase. Please review the information carefully and contact us immediately if there are any errors.
- **Processing Time**: Orders are typically processed within 1-3 business days. During peak periods, processing times may be longer.

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 2. Shipping Policy
-Shipping Options: We offer various shipping options at checkout. Delivery times and costs vary based on the shipping method chosen and the destination.
 

International Shipping: We ship internationally, but please be aware of potential customs fees, duties, or taxes that may apply in your country. These are the responsibility of the customer.

- Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

 

 3. Returns and Exchanges
- Eligibility: Items must be returned or exchanged within 30 days of delivery. To be eligible, items must be in their original condition, unworn, unwashed, and with all tags attached.

- Non-Returnable Items: Sale items, gift cards, and certain personal items (such as underwear) are not eligible for return or exchange.

- Return Process: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with instructions and a return shipping address.

- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.

- Exchanges: If you wish to exchange an item for a different size or color, please specify this in your return request. Exchanges are subject to availability.

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 4. Payment Methods
- We accept major credit cards, PayPal, and other secure payment methods as displayed at checkout. All payments are processed securely.

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5. Pricing and Promotions
- Pricing: All prices are listed in [Currency] and are subject to change without notice. SignatureGlobalApparel reserves the right to adjust prices due to errors or changes in market conditions.

- Promotions: Promotional codes must be entered at the time of checkout and cannot be applied retroactively. Some promotions may be subject to specific terms and conditions.

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6. Customer Support
- Our customer support team is available to assist you with any questions or concerns. Please contact us via email at [Customer Support Email] or through our website’s contact form.

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​7. Changes to This Policy
- SignatureGlobalApparel reserves the right to modify this store policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

Thank you for shopping with SignatureGlobalApparel!

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